Shipping Policy
At Prime Sales 247, we aim to make your shopping experience simple and reliable by processing and delivering your orders as quickly as possible.
Shipping Rates
Free Express Shipping: We offer free express shipping on all UK orders.
There is no minimum order value required unless otherwise stated during a specific promotion.
Order Processing Time
Our order cut-off time is 2:00 PM (London time).
Orders are normally processed within 1–2 business days after your order confirmation has been received.
Business days are Monday to Friday, excluding UK public holidays.
Orders placed after the cut-off time, during weekends or on public holidays will normally begin processing on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation notification.
UK Delivery Time
UK Express Shipping: Estimated delivery time is approximately 2–3 business days after dispatch.
Please note that delivery times are estimates and may occasionally vary depending on:
- Your delivery location
- Courier availability
- Public holidays
- Adverse weather conditions
- Unexpected courier or logistical delays
We will always aim to get your order to you as quickly as reasonably possible.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your available tracking information.
You can use this information to monitor the progress of your delivery.
Please allow some time after receiving your dispatch email for tracking information to become active on the courier’s system.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please check your:
- House or building number
- Street address
- Town or city
- Postcode
- Contact details
before completing your purchase.
If you notice an error in your delivery information, please contact us as soon as possible at [email protected].
We cannot guarantee that an address can be changed once an order has already been dispatched.
Delayed Orders
Although most orders should arrive within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control.
If your order has not arrived within the expected timeframe, please check your tracking information first.
If you still require assistance, contact our customer support team and we will be happy to help investigate your order.
Lost or Damaged Packages
If your order arrives damaged or you believe your parcel has been lost during delivery, please contact us as soon as possible.
Please provide your:
- Name
- Order number
- Delivery address
- Details of the issue
- Photographs of the damaged parcel or product where applicable
This will help us review the issue and assist you more efficiently.
International Shipping
At this time, we primarily ship within the United Kingdom.
If you would like to enquire about delivery outside the UK, please contact our customer service team before placing your order.
International shipping availability, costs and delivery times may vary depending on the destination.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our delivery services, couriers, business operations or applicable requirements.
The latest version will always be available on this page.
Last Updated: 13 October 2026
Contact Us
If you have any questions regarding shipping, delivery or an existing order, please contact us:
Prime Sales 247
Operated by: HAFIZ JAVID786 LTD
Email: [email protected]
Phone: +44 7311829728
Address: 77 Thorne Road, Huddersfield, England, HD1 3JJ
Website: primesales247.co.uk