Privacy Policy
This Privacy Policy explains how HAFIZ JAVID786 LTD, trading as Prime Sales 247 (“Prime Sales 247”, “we”, “us” or “our”), collects, uses, stores and shares personal information when you visit primesales247.co.uk, purchase products from us, contact us or otherwise interact with our services.
For the purposes of applicable UK data protection law, HAFIZ JAVID786 LTD is the data controller responsible for the personal information described in this Privacy Policy.
Please read this Privacy Policy carefully to understand how we handle your personal information.
1. Who We Are
Trading Name: Prime Sales 247
Company: HAFIZ JAVID786 LTD
Website: primesales247.co.uk
Email: [email protected]
Phone: +44 7311829728
Address: 77 Thorne Road, Huddersfield, England, HD1 3JJ
If you have any questions about this Privacy Policy or how we use your personal information, you can contact us using the details above.
2. Personal Information We Collect
The information we collect depends on how you interact with Prime Sales 247.
Information You Provide Directly
When you make a purchase, create an account, contact us or otherwise use our website, we may collect information such as:
- Your full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order details
- Account information
- Products purchased
- Products added to your basket
- Customer service enquiries
- Reviews or feedback you submit
- Marketing preferences
- Information you choose to provide when communicating with us
We may also receive confirmation relating to your payment. Full payment card details are generally processed securely by our payment providers rather than being stored directly by us.
3. Information Collected Automatically
When you browse our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- Shopping and browsing activity
- Approximate location derived from technical information
- Cookie and similar technology information
This information may help us operate the website, understand how customers use it, prevent fraud and improve our services.
4. Information We Receive From Third Parties
We may receive personal information from third-party companies that help us operate our store.
These may include:
- E-commerce platform providers such as Shopify, where applicable
- Payment processors
- Courier and delivery companies
- Fraud-prevention providers
- Analytics providers
- Marketing and advertising platforms
- Customer support providers
- Website and hosting service providers
Information received from these providers will be handled in accordance with this Privacy Policy and applicable law.
5. How We Use Your Personal Information
We may use your personal information to:
Process and Fulfil Orders
We use information such as your name, contact details, delivery address and order information to:
- Process your order
- Take or confirm payment
- Deliver your products
- Send order confirmations
- Provide tracking information
- Process returns and refunds
- Deal with exchanges
- Provide customer service
This processing is generally necessary to perform our contract with you.
Communicate With You
We may use your contact details to respond to:
- Product enquiries
- Order questions
- Delivery enquiries
- Returns and refund requests
- Complaints
- General customer service requests
Improve Our Website and Services
We may analyse how visitors use our website to:
- Improve website performance
- Identify technical problems
- Understand customer behaviour
- Improve our product range
- Improve customer experience
- Measure the effectiveness of our services
Where we rely on legitimate interests, we will consider whether our interests are appropriate and balanced against your rights and interests. The ICO identifies legitimate interests as one of the lawful bases available for processing personal information. Information Commissioner’s Office
Security and Fraud Prevention
We may process personal information where reasonably necessary to:
- Detect suspicious transactions
- Prevent fraud
- Protect customer accounts
- Protect our website and systems
- Investigate unlawful activity
- Enforce our Terms of Service
Legal and Regulatory Requirements
We may retain or process information where necessary to meet legal, tax, accounting or regulatory obligations.
UK data protection rules allow processing where it is necessary to comply with an applicable legal obligation. Information Commissioner’s Office
6. Our Lawful Bases for Processing
Depending on why we are using your information, our lawful basis may include:
Contract – where processing is necessary to process an order or provide a service you requested.
Legal Obligation – where we need to keep or use information to comply with applicable law.
Legitimate Interests – where processing is reasonably necessary for purposes such as operating and improving our business, securing our website or preventing fraud, provided those interests do not override your rights.
Consent – where you have specifically agreed to particular processing, such as certain forms of marketing or non-essential cookies where consent is required.
You may withdraw your consent where processing depends on consent.
7. Marketing Communications
Where permitted by applicable law, we may send you information about:
- New products
- Special offers
- Discounts
- Promotions
- Other Prime Sales 247 updates
Where consent is required, we will ask for it before sending marketing communications.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link contained in the email or contacting us at:
Even if you unsubscribe from marketing communications, we may still send essential transactional messages relating to your orders, account, returns or customer service requests.
UK electronic marketing and certain tracking activities are also subject to the Privacy and Electronic Communications Regulations (PECR), and the ICO notes that consent may be required for many electronic marketing and cookie activities. Information Commissioner’s Office
8. Cookies and Similar Technologies
Prime Sales 247 may use cookies and similar technologies to operate and improve our website.
Cookies may be used for purposes including:
- Keeping products in your shopping basket
- Remembering preferences
- Maintaining website functionality
- Understanding website usage
- Analytics
- Preventing fraud
- Measuring advertising performance
- Personalising content or advertising where permitted
Some cookies are necessary for the website to function properly.
Other cookies, including certain analytics, advertising or tracking cookies, may require your consent before they are used.
You can manage cookies through our cookie consent controls, where available, or through your browser settings.
Disabling certain cookies may affect the functionality of our website.
9. How We Share Personal Information
We do not simply sell your personal information as part of our ordinary business operations.
However, we may share personal information with trusted third parties where reasonably necessary to operate Prime Sales 247.
This may include:
Payment Providers
To securely process transactions and payments.
Delivery and Fulfilment Providers
To deliver purchases to the address provided by you.
Website and E-commerce Providers
To host and operate our online store and related services.
IT and Security Providers
To maintain, secure and protect our systems.
Analytics Providers
To understand website performance and customer interaction.
Marketing Providers
Where permitted, to help us manage advertising and promotional communications.
Professional Advisers
Such as accountants, lawyers or other advisers where reasonably necessary.
Government or Regulatory Authorities
Where disclosure is legally required or necessary to protect our legal rights.
Before sharing personal information, we consider the purpose and appropriate lawful basis for doing so. ICO guidance requires organisations to identify a lawful basis when sharing personal data. Information Commissioner’s Office
10. Third-Party Websites
Our website may contain links to third-party websites or services.
Once you leave Prime Sales 247, the privacy practices of those third parties will be governed by their own policies.
We are not responsible for the privacy practices, content or security of websites that we do not operate.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
11. International Data Transfers
Some service providers that support our website may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps required by applicable data protection law to protect that information.
Depending on the destination, this may include relying on:
- An applicable UK adequacy regulation
- Appropriate contractual safeguards
- Other legally recognised transfer mechanisms
12. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The appropriate retention period may depend on factors including:
- Whether you have an active customer account
- Our relationship with you
- Order and transaction records
- Tax and accounting requirements
- Fraud prevention requirements
- Legal obligations
- Potential disputes or legal claims
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
13. Security of Your Information
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping any account password or login credentials confidential.
If you believe your account or personal information has been compromised, please contact us promptly.
14. Your Data Protection Rights
Depending on the circumstances and applicable UK data protection law, you may have rights including:
- Right of access – request a copy of personal information we hold about you
- Right to rectification – ask us to correct inaccurate or incomplete information
- Right to erasure – ask us to delete certain personal information
- Right to restriction – ask us to restrict certain processing
- Right to object – object to certain uses of your information
- Right to data portability – receive certain information in a portable format
- Right to withdraw consent – withdraw consent where consent is the lawful basis
- Rights relating to certain automated decision-making or profiling, where applicable
These rights are not absolute and may depend on the circumstances and legal basis for processing. ICO guidance recognises a range of individual rights concerning access, deletion, correction, restriction and other uses of personal information. Information Commissioner’s Office
To exercise a privacy right, please contact:
We may need to verify your identity before completing certain requests.
15. Children’s Privacy
Prime Sales 247 is not specifically intended for children.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.
16. Complaints
If you have concerns about how Prime Sales 247 uses your personal information, please contact us first at:
We will aim to investigate and respond appropriately.
You may also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Information about your data protection rights and making a complaint can be found through the ICO.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our business
- Website functionality
- Products and services
- Third-party providers
- Data-processing practices
- Legal or regulatory requirements
When we make changes, we will update the “Last Updated” date shown at the top of this page.
We recommend reviewing this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your personal information is handled, please contact:
Prime Sales 247
Operated by: HAFIZ JAVID786 LTD
Address: 77 Thorne Road, Huddersfield, England, HD1 3JJ
Phone: +44 7311829728
Email: [email protected]
Website: primesales247.co.uk
Data Controller: HAFIZ JAVID786 LTD